Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic in Stamford, Connecticut located at 2000 W Main St. It treats dogs and cats and is part of Mars Veterinary Health (Mars, Incorporated). The clinic does not advertise in-house emergency services and directs urgent cases to an emergency veterinarian.

Services

•Comprehensive wellness exams and preventive care
•Vaccinations
•Flea, tick, and heartworm prevention
•Microchipping
•Diagnostic testing, including in-house lab testing
•Digital imaging/radiology (X-rays) and dental X-rays
•Dental cleaning
•Surgery, including spay/neuter, orthopedic, and soft-tissue procedures
•Mass removal, fracture repair, and hernia correction surgery

Pricing

No published pricing information is currently available for this clinic.

People

Reviews mention Dr. Correa, as well as a technician named Bray (spelling uncertain) and an assisting technician named Luke.

Reviews

Banfield Pet Hospital has a 3.8/5 Google rating from 259 reviews. Recent comments include positive notes about friendly reception, clear exam follow-ups by phone, and good handling during visits, alongside complaints about communication lapses around vaccines, long waits, and front-desk interactions. Two recent reviewers describe serious dissatisfaction with care coordination and accountability around procedures and follow-up.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 259 we track in total. Recent reviews may not be representative of overall sentiment.

Ingrid Nunez

3 weeks ago

Quiero contar mi historia porque no quiero que nadie pase por lo que mi mascota está pasando por culpa de esos incompetentes veterinarios que hay en ese lugar. Yo llevé a mi perrita de 12 anos allí para hacerle un limpieza dental , previamente ellos mandaron hacer un electrocardiograma que costó 700 $ y ella salió con un soplo en el corazón pero supuestamente ellos decían que no era nada , que ella estará bien y yo le preguntaba que si era seguro meterla en anestesia y decían que si que ella era joven . Luego el sábado 9 de mayo 2026 ella tuvo el procedimiento , limpieza y le sacaron varios dientes dañado y en total la cuenta hizo 1,800 ese día , des de ese día mi mascota estaba muy delicada de salud cuando yo regrese este sábado 16 de mayo ellos me decían que podía ser los medicamentos, ella se ahogaba respiraba forzadamente y cuando ellos le hicieron otro electrocardiograma sale el médico hablar conmigo y me dice que ella tiene un grande problema cardiovascular y que era una emergencia que tenía que llevarla a emergencias que ellos no saben lo que pasó que supuestamente el cardiólogo dijo que era seguro. Pero que ella se podía morir y ellos no tenían los aparatos necesarios para ese caso , la llevé a la emergencia y me dicen que ella va a morir por que tiene líquido en los pulmones y el corazón está grande que yo necesito dejarla ingresada por varios día a ver si ella se salva y el costo sería 7,000 . Solo quiero que las personas tengan mucho cuidado con llevar a sus mascotas a este lugar ellos no se hacen responsables del daño y mienten y se lavan las manos. Mi perrita está grave esperando el día de su muerte y yo tengo el corazón destrozado 💔

Amy Rodriguez

3 weeks ago

May 10, 2026 - 5 Star Review Comprehensive Exam - biannual: This was a drop-off visit. The reception was very nice. I got a call before my pick up from Dr. Correa with a full report on my dog. Wonderful visit as always with Dr. Correa. Thank you all. April 28, 2026 - 5 Star Review Preventive Care Exam: I requested my dog's two vaccines be given with me in the exam room to keep her calmer because she can get nervous about her vet visits. All went well at Reception. Bray (I may have her name and spelling wrong), our Tech, was wonderful with my dog. Luke, our Assisting Tech was very good. Both were very professional. Overall, it was a pleasant visit. April 21, 2026, approx. - 3 Star Review Phone Call to check on vaccines: Banfield did not communicate in time about my dog's two overdue vaccines. Next time I expect the tech to do a better job and focus forward properly by telling me what is due, so this does not happen again. I was told I was on a list and they didn't call me off this list. I think the software program may need an overhaul by sending automated messages via email or text, or both, so that when a tech and front desk staff member drops the ball there is a third back-up plan. I pay too much money monthly to Banfield and I expect more. My dog not having her Bordatella vaccine in time caused me a day camp scheduling issue and I depend on PetsHotel or my other camps for dog sitting support. And, thankfully I use tick and flea medicine monthly, but the Lyme vaccine is necessary for my dog to play anywhere in the Northeast. Get it together Banfield and run your business properly. If I had not called PetsHotel the week before, who informed me my dog's Bordatella vaccine was overdue I may have found out even later that my dog was missing these two vaccines. That's your job not mine to stay on top of this. Please do your job. Thank you. Three Years Ago approx. - 1 Star Review: In Person Visit: I think this Banfield Hospital needs to find more experienced employees, and/or train their current employees better.

Zoila Galeano

1 month ago

Very good services.

Loren spath

1 month ago

Lawrence Keller

1 month ago

Genuinely, I don’t know where to start. If you love your pet and want the best health for them, NEVER GO TO THIS BANFIELD PET HOSPITAL. Yes, their active care plans LOOK VERY promising and budget friendly but they will try to charge you with anything they can. Customer service here is absolutely horrendous. The rudeness and attitude from the front desk every time you call for something is unreal, if you have an issue they will instantly blame you and give you attitude. SOME VETS are actually very nice and look they really care, others seem eh 😐. Waiting a long time inside a waiting room and longer time when they take your pet, only to hear their cries and the laughing, and gossiping around the staff behind those doors that you can SEE THE SHADOWS how they move and the laughing behind those doors hearing animals meowing loud or dogs barking. While, waiting over 20 minutes just for them to back on “oops we ordered the wrong test but it won’t take long” another 20 minutes go by. Doing procedures even though you requested not to do them, or giving your pet a traumatizing experience visibly shaken, just for them to ignore it or never take accountability. I genuinely was excited to become a banfield customer but my first month bringing my pet here has been horrendous and how their active care plan works is cheaper for me to pay the full 12 months contract even though I’m planning to no longer take my pet here then canceling it cause it will be more expensive. This is ridiculous. Awful service and rude front desk staff. Please stay away, I genuinely started crying seeing how my pet’s behavior had changed since coming here.